Privacy Policy

1. Who we are

This website (oneai.network) is operated by ONEAI LABS SDN. BHD. (registration no. 202601020394 (1682491-W)), a private company limited by shares incorporated in Malaysia. For any privacy matter, contact us at info@weareoneconnection.com.

2. What we collect

We collect personal data in two ways:

• Contact form — when you submit a request, we receive the name, email address, company or project name, product interest and message you provide. Form submissions are processed by Formspree, Inc. on our behalf.
• Analytics — we use Google Analytics to understand how the site is used. It collects usage data such as pages visited, approximate location derived from IP address, device and browser information, using cookies and similar technologies.
• Hosting logs — our hosting provider may record standard server logs (IP address, request time, user agent) for security and operations.

3. How we use personal data

We use the data described above to:

• Respond to your inquiry and follow up on demo, access or partnership requests.
• Understand site usage and improve our content and products.
• Maintain the security and reliability of the website.

4. Sharing

We do not sell personal data. We share it only with the service providers named above (Formspree for form processing, Google for analytics, our hosting provider for serving the site), each acting under their own terms and safeguards, and where required by law.

5. Retention

We keep contact form submissions for as long as needed to handle your request and any follow-up business relationship. Analytics data is retained according to our Google Analytics settings.

6. Your rights

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you may request access to or correction of your personal data, and you may withdraw consent to further processing. To exercise these rights, email info@weareoneconnection.com. We will respond within a reasonable period.

7. Third-party products and links

OneAI products (such as OneAI Core, OneVideo Studio and OneAI Bot) run on their own domains and may have their own privacy terms. This policy covers only this website. External links are provided for convenience; we are not responsible for the privacy practices of external sites.

8. Changes

We may update this policy from time to time. The date above reflects the latest revision. Material changes will be posted on this page.